Insights and advice about jobs and hiring in the Lehigh Valley.

Building a Winning Company Culture: Keys to Employee Retention

You’re having a bit of a retention issue. Lately, it feels like your company has become a revolving door of talent, which has you — rightfully — concerned. You want to get things back on track, but you’re not sure what to do.

Company culture is a huge part of employee retention. Chances are, yours needs a bit of work. Here’s five ways you can improve your culture and turn things around for the better.

Prioritize Learning

Your best and brightest employees are focused on growth. These people are on a mission to climb the ladder, and nothing will stop them. Providing regular learning opportunities will keep them happy and engaged. Having an employer that invests in you feels good. When employees can learn at your company, they’ll be less tempted to see what your competition has to offer.

Promote From Within

Just as top talent likes to learn, they also want to do something with the skills and experience they acquire. Therefore, if you don’t promote them, they’ll move on to another company.

Weave promoting from within into your culture, so people know they’re right where they need to be for growth. Have managers schedule regular one-on-ones with employees to discuss their career goals and plan their next steps. Let them know there will always be a place for them to move up to at your company, then keep your word.

Keep Everyone in the Loop

No one likes to be left in the dark. Employees choose to work at your company, so they’re invested in news impacting it. You might think you’re doing the right thing by shielding them from updates that aren’t great or trying to keep new initiatives on lockdown until you’re ready for them to be made public, but this just makes people think you don’t trust them.

Offer Flexibility

Many employees’ lives don’t fit into a structured box that allows them to be at work from 9am to 5pm every day. If possible, create a culture of flexibility, where people have at least some leeway with their work situation. This might involve flextime or allowing them to work from home a few days per week. People value a company that allows them to enjoy a solid work-life balance.

Make Employees Feel Appreciated

It doesn’t feel great to work your hardest every day and still feel unseen. Therefore, it’s important to let your employees know you’re aware of their accomplishments and appreciate everything they do for the company.

This can be achieved in a number of ways, including calling out their efforts in a staff meeting, creating an employee of the month program or simply pulling them aside to say thank you. It might not seem like a lot to you, but it will mean the world to them.

Does your Lehigh Valley company culture need improvement? HTSS, Inc. is here to help turn things around. Contact us today to find out what we can


CEO Letter

As a staffing and recruitment professional for over  30 years, I have seen many changes in the industry. Over that time, I’ve witnessed a transformation in the way organizations view staffing services. Today, we see more and more companies using staffing services as a strategic tool, rather than just for temporary fill-ins.

At HTSS, Inc., our focus is on helping companies create proactive workforce plans. Our goal is to help our clients use staffing strategically to increase capacity, overcome hiring freezes, access specialized talent, better manage increased workloads, and enhance overall productivity.

For our candidates, we help to uncover truly rewarding job opportunities—jobs that are a match to each candidate’s skills, and jobs that offer key experience and growth potential.

We look forward to strengthening our relationships with our current clients and candidates, as well as forming new and exciting partnerships in the future.


Pat Howells
HTSS, Inc.