Insights and advice about jobs and hiring in the Lehigh Valley.

Management Skills That Will Help You Build a Successful Team

As a manager, you’re always striving to be your best for your team. Therefore, you’re interested in learning about skills you could sharpen to help your employees become even more successful.

There’s no shortage of management abilities that can help your staff learn and grow, but of course, some hold more weight than others. Here’s a look at a few must-have skills that will help your team achieve its goals — and more.

Five Must-Have Management Skills to Build a Successful Team


People can’t effectively work together without effective communication. Even if each person is doing their best work, if they’re not in sync, it won’t matter. Effective communication starts from the top down, so set the right example by always being transparent about company matters, carefully explaining project details, and making your expectations clear. This will build trust with your team, setting the stage for people to work together to achieve shared goals.


Part of being the boss is knowing how to put out the little fires that inevitably happen every day — while simultaneously maintaining your cool. This involves being both flexible and creative in your approach. While your employees will likely be able to handle problems on their own to a degree, they’ll often look to you for guidance, so you need to be there for them.


Being the boss involves making decisions all day, every day. Some of these choices will be easy, while others won’t. When making decisions, it’s important to take several factors into account, including the needs of the company, your team, and customers. This involves the ability to make careful observations and analyze the situation to determine the best possible outcome.


Many managers seem to forget that their employees are people, not robots. It’s important to treat people with empathy because it’s the right thing to do and it’s the best way to connect with them. When employees are having a rough day, week, month, or even year, it’s important to find out what’s going on and see how you can better support them at work. This makes employee satisfaction rates skyrocket because people want to work for a boss who truly cares about them.

Emotional Intelligence

Being the boss is a high-profile job that can bring a lot of pressure. However, when the going gets tough, you still need to keep your cool. No one wants to work for a boss who comes unglued when stressed. Therefore, you must have the ability to behave in a dignified manner when navigating tricky situations and dealing with a variety of personality types.

Reach out to HTSS Inc. Today

Ready to build the best team in the Lehigh Valley? HTSS, Inc. is here to help. Contact us today to discuss a partnership!


CEO Letter

As a staffing and recruitment professional for over  30 years, I have seen many changes in the industry. Over that time, I’ve witnessed a transformation in the way organizations view staffing services. Today, we see more and more companies using staffing services as a strategic tool, rather than just for temporary fill-ins.

At HTSS, Inc., our focus is on helping companies create proactive workforce plans. Our goal is to help our clients use staffing strategically to increase capacity, overcome hiring freezes, access specialized talent, better manage increased workloads, and enhance overall productivity.

For our candidates, we help to uncover truly rewarding job opportunities—jobs that are a match to each candidate’s skills, and jobs that offer key experience and growth potential.

We look forward to strengthening our relationships with our current clients and candidates, as well as forming new and exciting partnerships in the future.


Pat Howells
HTSS, Inc.