Insights and advice about jobs and hiring in the Lehigh Valley.

Are Quality Issues Impacting Your Bottom-Line?

Every time you make a hiring decision you are risking infecting your company with the wrong kind of attitude. Are you prepared for this risk? The actual cost of a bad hire becomes exponential for as long as the employee is at your company and it is more than just the money you pay for their salary. Here is something to keep in mind next time you’re making a hiring decision so you can avoid bad hires and only bring the best possible candidates on board.

  • Inconsistent work. An employee with poor skills and without the ability to learn and improve can cost your company business in the long term. Their failure to perform consistently can affect the quality of your product or services. They may choose to cut corners or they may miss steps which are impossible to correct after the fact.
  • Poor attitude. Bad hires sometimes demonstrate a negative attitude in the office. This can infect the other employees around them and create a long term problem for your staff, your managers, and your clients.
  • Tardiness and attendance issues. Attendance is not often given the level of importance it deserves. This red flag is often noticeable from the very start and it can cause a snowball effect if not handled correctly. Pattern of being late can affect the morale of the others in the office who have to pick up the slack and they will become resentful.
  • Client complaints. If a less than quality employee begins making errors that affect your product or services it will eventually make its way to your customers directly. These kinds of issues can be difficult to solve if they are allowed to fester too long.
  • Past due work. Missed deadlines are also a hallmark of a bad hire. Just like with tardiness, the staff that needs to take up the slack will be upset with you for not managing under-performing employees well enough.

Do you want to ensure a better hiring experience?
Contact the experienced recruiters at HTSS, Inc., proudly servicing Allentown, PA, for additional information!


CEO Letter

As a staffing and recruitment professional for over  30 years, I have seen many changes in the industry. Over that time, I’ve witnessed a transformation in the way organizations view staffing services. Today, we see more and more companies using staffing services as a strategic tool, rather than just for temporary fill-ins.

At HTSS, Inc., our focus is on helping companies create proactive workforce plans. Our goal is to help our clients use staffing strategically to increase capacity, overcome hiring freezes, access specialized talent, better manage increased workloads, and enhance overall productivity.

For our candidates, we help to uncover truly rewarding job opportunities—jobs that are a match to each candidate’s skills, and jobs that offer key experience and growth potential.

We look forward to strengthening our relationships with our current clients and candidates, as well as forming new and exciting partnerships in the future.


Pat Howells
HTSS, Inc.