Insights and advice about jobs and hiring in the Lehigh Valley.

Characteristics of Effective Performance Metrics

As the boss, you want to set all your employees up for success. Part of this means creating effective performance metrics that push them do their very best work.

Knowing exactly what this is can be difficult, as everyone is driven by different motivators. However, the best goals are able to help everyone learn and grow because they share the features below.

5 Characteristics of Effective Performance Metrics


Vague metrics are meant to be broken, because there’s too much room for interpretation. To be effective, they need to be narrowed down to a singular action. This will ensure you and the employee are on the same page, so there’s no question you have the same goal in mind.


Metrics aren’t particularly useful if there’s no way to actually measure them. When setting goals, make it clear how you’ll gauge the progress made toward the goal. The next time you check in with the employee, this will help you determine if they’re on track to meet the goal.


Creating ambitious metrics is great, but there’s a difference between challenging employees and setting them up for failure. It’s important to make sure the goal is something they can realistically achieve, as anything else is unfair. When determining metrics, review them with the employee before making them official. This will allow them to weigh in on the feasibility, so you can make any necessary adjustments.


It’s hard for employees to get excited about metrics that seemingly have nothing to do with their job or career goals. Therefore, it’s important to carefully review goals for each person, instead of simply assigning the same objectives year after year. This benefits both the employee and the company, because people work harder when they’re accomplishing goals they’re excited about.


For many people, it’s hard to get motivated to complete a goal without a sense of urgency. Therefore, it’s important to attach a specific timeline to metrics, so employees don’t procrastinate. Knowing they’ll be evaluated on a set date or within a certain timeframe will inspire them to keep moving forward and making progress.

Need to hire a new employee for your Lehigh Valley company? HTSS, Inc. is here to guide your search. Contact us today to discuss a partnership!


CEO Letter

As a staffing and recruitment professional for over  30 years, I have seen many changes in the industry. Over that time, I’ve witnessed a transformation in the way organizations view staffing services. Today, we see more and more companies using staffing services as a strategic tool, rather than just for temporary fill-ins.

At HTSS, Inc., our focus is on helping companies create proactive workforce plans. Our goal is to help our clients use staffing strategically to increase capacity, overcome hiring freezes, access specialized talent, better manage increased workloads, and enhance overall productivity.

For our candidates, we help to uncover truly rewarding job opportunities—jobs that are a match to each candidate’s skills, and jobs that offer key experience and growth potential.

We look forward to strengthening our relationships with our current clients and candidates, as well as forming new and exciting partnerships in the future.


Pat Howells
HTSS, Inc.