Soon, the millennial generation will overtake the baby boomers as the largest population in the workforce. Due to the vast differences in the way these generations conduct business it is important for management to learn how to effectively supervise Generation Y. As a member of the Boomer generation or even Generation X, how can you… Read More »
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Did you know the average length of employment for an American worker is only one and a half years? This startling statistic is courtesy of the Department of Labor and that tiny number is packed with a lot of information about the way we hire and the way we retain our employees today. Managers and… Read More »
Employee satisfaction and motivation is at the top of everyone’s mind in today’s competitive job market. Good employees are leaving companies for other opportunities and it is causing business owners to rethink their retention strategies. There may be some simple and cost effective ideas that can help boost employee morale that you can start with… Read More »
Many parts of the nation are experiencing an economic recovery and the numbers are especially encouraging when it comes to unemployment. Lehigh Valley is one such area. The region is currently looking at the highest employment numbers since 5 years ago in 2008. Let’s look at the recovery in our region and see how it… Read More »
At HTSS, customer service is our number one priority. We take pride in helping our clients with the best possible placement to suit their staffing needs. When you understand that customer service is the key to success then your dedication to providing exceptional resources can be polished to perfection. HTSS understands that customer service is… Read More »
Your staff is made up of very different personality types. Every one of them works differently. Some thrive in a fast paced environment and some procrastinate on projects. There are several different management strategies that can help you work effectively with these vastly different employees. Here are a few quick tips you can use to… Read More »
There is a reason that top companies are successful. Most have cracked the code on what makes excellent customer service and live their values every day. Top CEOs often share their wisdom with others and implementing just a few ideas can dramatically shift your company’s energy. Here are several customer service tips that you can… Read More »